COMMUNICATION.
A value that is much easier said than lived.
As a team, we are committed to growth in our conversations and began our journey with an educational experience, followed by our first-ever book club. Every week after reading, we shared our biggest takeaway at our morning huddle. Learning from each other, the book and our in-person training leaves us empowered and confident to have conversations that move us in a purposeful and positive direction.
FIERCE CONVERSATIONS By Susan Scott
is a must read for anyone wanting to have conversations that move their lives and relationships forward. Reading this book will help you:
Master the Courage to Interrogate Reality. Don’t avoid the truth—face it head-on. Ask: What’s really going on? Avoid assumptions and dig into current reality, even when it’s uncomfortable.
Conversations Are the Relationship. The quality of your conversations = the quality of your relationships (team, clients, family). Every conversation either strengthens or weakens a relationship — there’s no neutral exchange.
Come Out from Behind Yourself. Be authentic and transparent. Let go of the “professional mask.” Real influence comes from showing up as your true self, especially in leadership.
Let Silence Do the Heavy Lifting. After asking a powerful question, pause. Silence invites reflection and deeper answers. Don’t rush to fill the space.
Tackle Your Toughest Challenge Today. Address issues directly, instead of letting them simmer. Avoiding difficult conversations costs more in the long run—energy, morale, results.
Obey Your Instincts. If you sense something is off in a relationship, a process, or a business decision—trust that feeling. Name it, explore it, and discuss it before it becomes a bigger problem.
Emotional Wake Is Real. Every interaction leaves an emotional wake. Are you leaving people feeling heard, dismissed, energized, or confused? Be intentional about how you show up.
Everyone Owns the Conversation. Don’t dominate or rescue—invite shared responsibility. Great conversations are co-created, not controlled.